The emergency telephone number in Portugal is 112 (European Emergency Number).
Calls are free and the service operates 24 hours a day all year round.
The 112 emergency number is linked to the Integrated Medical Emergency System (Sistema Integrado de Emergência Médica, SIEM), which comprises several organisations working towards the common objective of providing assistance to accident victims or people who are taken ill suddenly.
These organisations are the Public Safety Police (Polícia de Segurança Pública, PSP),
the National Republican Guard (Guarda Nacional Republicana, GNR),
the National Medical Emergency Institute (Instituto Nacional de Emergência Médica, INEM),
the Fire Services (Bombeiros),
the Portuguese Red Cross (Cruz Vermelha Portuguesa, CVP),
and hospitals and health centres.
INEM is the section of the Ministry of Health responsible for coordinating SIEM operations in mainland Portugal.
The system is activated when someone calls the emergency line 112.
The calls are answered at the emergency call centres by the PSP. When the call is health-related, it will be relayed to INEM’s Urgent Patient Orientation Centres (Centros de Orientação de Doentes Urgentes, CODU).
When the CODU activates an emergency resource, it looks for the service closest to where the emergency took place, regardless of which institution it belongs to (INEM, Fire Service, or the Portuguese Red Cross).